so much to S A Y

We are out of our house.
We are still working to get out of Germany.

It has been one rough week. Really rough week.
I am reminded of our tough days getting settled in Germany. It has not been much easier wrapping things up.

The only difference is the prize of our home, friends and family on the other end.

My plan was to be blogging all week but, our Internet is horrible. We can't get on our laptop at all. Luckily, Ty's Mac works. The problem is I'm struggling using it- change is hard and I feel the need to let my brain rest.

We are excited but tired.
Tired of thinking.
Tired of working.

Ready for this transition to be over and the next stage of our lives to start.

Right now, working to get out of our phone(s) is proving to be a nightmare. Our house phone said they will be charging us through July even though we are no longer in our house. Even worse, the new renters move in May 1st.

Isn't that double dipping? Shouldn't it be against the law?

I got my hair cut the other day and the German girls in the salon told me the phone company can not do that to us. She tried to call for me. The system was down and they were told it's the law, we have to pay. They said to just close our bank account- they can not take the money.

Our landlord called for us to get it stopped- she was told the same thing.

Jim went to the bank to close our account. Our bank told us {on base, by the way} that if we close it and any company attempts to take money out- they will open it back up, GIVE them the money, then charge us the $ plus LATE fees.

Unbelievable.

It's no wonder Americans leave here with lawsuits and in limbo with German companies.

So, I went to the local office downtown this morning to finish out this phone account and return the router so we don't get charged even more.

After a 40-minute wait, the man told me I have to mail the router through the German PO, he can not take it. 

Strike one. 

Then, he said he can not do any customer service but he would help write a letter to see if they would consider canceling our account before July. He wrote the letter, then faxed it to the company for me. With the company logo on his building, I was still confused as to why he could not address my issues.

Then, let me know he usually charges 10 Euro {$14} for this service. But, since we do not know if this will help, he waived the charge just for today.

Seriously?

I told him at this point- I did not care. I would like to pay the three months service {we would NOT be receiving @$55/mo} and be DONE with Kabel Deutschland. He let me know, unfortunately he could not help with that either.

He could/would not accept my payment for my account.

Strike two.

It was all I could do to stay calm.

Until I got in the car and realized he mis-typed our e-mail address. E-mail is the only way for them to contact us. I should have checked it, but I WROTE it out for him. Think I'm back to square one.

Strike three.

Our cell phone company is even worse.
This is only part of why we are so exhausted.

Seven nights to go...